Lifeline assistance

Lifeline assistance lowers the cost of basic monthly local telephone service. Eligible consumers can receive $9.25 per month in discounts.

An individual is eligible if he or she participates in one the following:
  • Federal Public Housing Assistance or Section 8
  • Federal Veterans Pension
  • Food Stamps
  • Household income at or below 135% of the federal poverty guidelines (see chart below)*)
  • Medicaid
  • Supplemental Security Income (SSI) Not to be confused with Social Security Income

  • *2017 Estimated Income Requirements for a Household at or Below 135% of the Federal Poverty Guidelines.

    Persons in Family Unit
    Annual Income
    For each additional person, add $5,643

    Please call our office at 888-200-8077 for additional information.

    Lifeline is a government assistance program, the service is non-transferable, only eligible consumers may enroll in the program, and the program is limited to one discount per household. Lifeline customers must verify continued eligibility by the customer's anniversary date on a rolling 12-month basis. Customers are required to remain with their service provider for a minimum period of 60 days (voice) or 12 months (broadband) before they can switch their benefit to a different provider.

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